ValeurX Software

An engineering team, not a reseller.

Web platforms, mobile apps, and AI-driven automation — built in-house in Riyadh, proven first on our own trade operations before we ever offer them to a client.

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The operating principle

We run our own software first.

Most vendors describe AI as something they sell. We treat it as a discipline we practise daily — our own trade and logistics operations run on the same systems we offer to clients. Landed cost recalculates as inputs change, every order and shipment is visible with live status, and routine correspondence is handled by automated agents. Nothing reaches a client that hasn't first survived contact with our own work.

2: In-house offices — Riyadh & Zhuhai
30+: Ready-made systems
EN / AR: Every system, both languages

Capability map

What we cover

A deliberately broad set, combined differently for every project.

Software engineering

Custom platforms and internal systems, built to a written scope.

Mobile applications

iOS and Android, native or cross-platform, published under your own account.

AI and automation

Voice agents, assistants over your documents, and workflow automation.

Systems integration

Business systems and third-party services joined so data stops being re-keyed.

Cloud architecture

In-region deployment, private cloud, or on-premise in your own data centre.

Data and analytics

Pipelines, warehousing, and reporting that answers a real question.

Support and maintenance

Annual contracts with defined response and resolution targets.

Industry localisation

Technology transfer and localisation work aligned to national priorities.

Bilingual delivery

Arabic and English treated as equals in every screen, export, and document.

Web platforms and mobile applications

Applications people actually keep open.

Web platforms

Customer and supplier portals with role-based access
Internal operations systems replacing spreadsheet workflows
Booking, ticketing, and approval workflows
Dashboards for management reporting
Public sites and catalogues in both languages

Mobile applications

iOS and Android, native or cross-platform
Field and driver applications that work offline
Customer applications with push, payments, and live status
Workforce applications for attendance, inspection, and reporting
Store listing, review handling, and release management

Every build ships bilingual — Arabic is right-to-left throughout, layout mirrored, not just characters. You own what we build: source code, repositories, cloud accounts, and store listings transfer to your organisation on completion.

Artificial intelligence and automation

Our sharpest focus.

Applied to specific, measurable work — not added to a system so it can be called intelligent.

AI call centre

Voice agents handling inbound and outbound calls in Arabic and English, with escalation to a person at defined thresholds and full transcripts retained.

Assistants over your own documents

Staff ask questions in plain language and get answers drawn from your contracts, policies, and manuals, with the source cited.

Document intelligence

Invoices, bills of lading, customs paperwork, and forms read automatically and posted into your systems, with exceptions routed to a person.

Workflow automation

Routine correspondence, documentation, and status chasing handled by automated agents.

Forecasting and pricing engines

Demand, cost, and landed-price models that recalculate as inputs move, rather than in a weekly update.

AI-assisted scoping

Our own platform: describe a need in conversation and receive a full written architecture before any engineer is booked.

On data: where a model needs your material, we define in writing what leaves your environment, what is retained, and for how long — before any system is connected.

Data, cloud and integration

The layer underneath.

Data engineering

Pipelines, cleaning, and warehousing, so reporting draws on one agreed set of numbers.

Analytics and reporting

Dashboards built around the decisions they support, with every figure's definition written down.

Systems integration

Banking, payment, shipping, and government interfaces connected so information is entered once.

Cloud architecture

In-region deployment, private cloud managed by us, or on-premise inside your own data centre.

Ready-made systems

Thirty systems, already built.

Where something we already ship fits, you get a working system in weeks instead of months — and we'll say so.

Customer relationship management

Pipeline, service, and after-sales, sized from lightweight to full.

AI call centre

Bilingual voice agents with escalation and full transcripts.

Service desk and ticketing

Intake, routing, resolution targets, and reporting.

Human resources and payroll

Attendance, leave, payroll, and end-of-service handling.

Warehouse and logistics

Stock, movement, shipment visibility, and last-mile delivery.

Resource planning and finance

Procurement, inventory, and multi-branch operations, where a full platform is warranted.

Each system has a defined standard edition, a set of industries it suits, and a documented integration list. Licences are perpetual, non-exclusive, and non-transferable; commercial terms are confirmed in a written quotation.

Demo and pilot programme

Try it before you licence it.

A free walkthrough first. If it looks right, a short pilot on a real sandbox — credited in full against the final contract.

4 weeks

Light

Lightweight CRM, workflow tools, chatbot deployments

5 weeks

Standard

Full CRM, HR and payroll, ticketing, AI assistants

6 weeks

Heavy

AI call centre, multi-branch retail, integrated finance

The pilot includes

A working deployment in a sandbox we provide
One or two priority customisations
Two named users trained
A written evaluation report at the end

The pilot excludes

Production data migration
Integration beyond one lightweight connector
Formal service levels — support is best-effort
Automatic carry-over of pilot data into production

The credit window is 60 days. Proceed within that period and the pilot counts against your licence and customisation in full.

How an engagement works

Scope before spend.

You receive a complete written architecture before you are asked for anything. It costs nothing and it is yours whether or not you proceed.

Describe the need

A conversation with our scoping assistant, in Arabic or English. It asks until the picture is complete rather than answering early.

Receive the architecture

A written document setting out requirements, proposed components, technology, integrations, a phased timeline, deliverables, assumptions, and exclusions.

Formal quotation

Prepared by our CTO against that written scope — breakdown, timeline, milestones, and terms. Never generated automatically.

Meet and sign in Riyadh

Clients are invited to the Riyadh office for the commercial meeting and contract signing.

Advance and build

Standard Saudi B2B terms, confirmed in the quotation. Engineering begins once the advance is confirmed.

Delivery and support

Milestone-by-milestone handover with client approval at each step, then an annual support contract.

Where a project is very large, regulated, or handles sensitive data — banking, government, or healthcare — it goes straight to a meeting with our engineers rather than through an automated scope.

Delivery and governance

You can see the work happening.

Progress is visible while it happens rather than in a weekly update — the same principle our trade platform is built on.

Milestones, not percentages

Timelines convert into named milestones with target dates and defined deliverables. "Sixty per cent complete" is not a status.

Client approval at each step

Deliverables are uploaded against their milestone and approved by you. Approval is recorded and can release the interim payment.

One audited record

Every state change, document, and decision is written to an audit log with actor and timestamp.

One point of contact

A named lead from scoping through to support. Escalation reaches our CTO directly.

What you receive at completion

The working system, deployed to the agreed environment
Source code and repository access, for custom builds
Technical and administrator documentation
Training for named users
A support contract with response and resolution targets
A defined warranty period after go-live

Built for Saudi Arabia

Local rules are requirements, not extras.

A generic international build treats these as change requests later. We treat them as first-class requirements from day one.

Personal Data Protection Law

Production data kept in-region, published privacy notice and consent flow, export and deletion on request, and processing purposes recorded.

ZATCA e-invoicing

FATOORA Phase 2 integration wherever a system issues invoices, scoped and tested as part of the build.

Arabic and right-to-left

Every screen and every generated document in both languages, with layout mirrored — navigation, icons, tables, and headers.

Payments and identity

Mada, Apple Pay, and card support, bank transfer treated as a first-class flow, and Commercial Registration captured properly.

Data residency

Hosting inside the region. Cross-border transfer of personal data is avoided rather than managed.

WhatsApp as a real channel

For business in the Kingdom this is not optional. Notifications and updates reach clients where they actually reply.

Why ValeurX

Six reasons this works.

We use the technology we sell

Our own operations run on it every working day. You are buying a system we depend on, not a demonstration.

One company, one point of responsibility

Sourcing, quality, shipping, clearance, and technology all sit with the same firm. No gap between vendors to fall into.

Both ends of the corridor, our own people

An office in Riyadh and an office in Zhuhai, each staffed by our team — not an agent in China and a phone number in the Gulf.

You get the scope before the invoice

A full written architecture, free, before any commitment. If you take it elsewhere, that is your right.

Perpetual licences, not a subscription treadmill

Pay once for the right to use the software permanently. Support is annual and optional after the first year.

Built for where the Kingdom is going

Localisation, technology transfer, and non-oil trade are the line our business was built along, not a market we arrived at.

Send us your project scope.

Share your specification or operating requirement and you'll receive a full written architecture and timeline — free, before any commitment.

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