Front desk & reservations
Arrivals, departures, walk-ins, group bookings and the room plan — with folios that carry every charge through to checkout.
StayDesk
The front desk, and everything behind it
Reservations, rooms, housekeeping, rates and channels in one system — so the night auditor, the housekeeper and the revenue manager are all looking at the same property.
- One property or a group
- Guest portal included
- Arabic and English
- 24/7Front desk, night audit and portal
- AR+ENFor staff and for guests
- 2-6Weeks to a live property
A hotel does not stop for your software
Check-in happens at 3pm whether the system is ready or not, and a booking that arrives twice is a guest standing at a desk with nowhere to sleep. StayDesk is built around that: the room state, the rate and the folio are one record, and every screen that touches them — front desk, housekeeping, the channel feed — sees the change as it happens.
- One room state shared by the desk, housekeeping and the channels
- Rates and availability pushed to the channels you sell on
- A guest portal that handles booking, documents and requests
- Every charge lands on the folio, and the folio becomes the invoice
What is inside
Everything in StayDesk
Switch on what the property needs; a small hotel does not have to run a group's toolset.
Rooms & housekeeping
Room status, cleaning assignments and inspections on the housekeeper's phone, updating the desk the moment a room is ready.
Rates, channels & AI pricing
Rate plans and availability distributed to the channels you sell on, with price suggestions from your own occupancy and pace.
Guest portal & loyalty
Guests book, upload documents, settle and make requests themselves — and earn against a loyalty scheme that is yours, not a platform's.
POS, maintenance & support
Restaurant and minibar charges posted to the room, maintenance tickets raised from any screen, and a support desk for the team.
Night audit & reports
The close that has to balance every night, plus occupancy, ADR, RevPAR and the figures an owner asks for.
Getting started
From demo to first check-in
- 01
Property setup
Rooms, types, rate plans and users configured to match how the property actually sells and cleans.
- 02
Rates & channels
Rate plans loaded, availability connected to the channels you already sell on, and tested against live inventory.
- 03
Data & training
Forward bookings imported, staff trained on their own screens, and the night audit run with your team watching.
- 04
Go-live
One property first, with us on hand through the first arrivals day; a group follows property by property.
How it is priced
Priced per property
By rooms and by property, quoted after a short call. A twelve-room guest house and a three-hundred-room hotel should not be on the same number.
Single property
One hotel or building, with the modules it actually uses.
- Per room, per month
- Guest portal included
- Hosting and backups included
Group
Several properties under one login, with reporting across them.
- Central rates and reporting
- Per-property permissions
- Group-level dashboards
Private deployment
For operators whose policy requires the system in their own environment.
- Dedicated infrastructure
- Your data residency rules
- Support agreement included
Connects with
A property sells in more places than its own website. These connections are ready or built during onboarding.
- Booking channels
- Payment gateways
- ZATCA e-invoicing
- Valeur X Cloud ERP
- Door locks & PBX
- Email & SMS
- WhatsApp notifications
- REST API
FAQ
Questions about StayDesk
Yes. Properties are separate — their own rooms, rates and staff — with group reporting across them and permissions that decide who sees which. A single hotel never sees the group machinery.
No. The guest portal is a web page: they book, upload their ID, settle and make requests from a link, in Arabic or English, without installing anything.
Folios become compliant invoices through the same e-invoicing path our other products use, so the restaurant bill and the room charge are one document the authority accepts.
Rates and availability are pushed out and bookings come back in. We confirm your specific channels during setup rather than promising a list — an integration that does not hold produces double bookings, which is the worst thing this system can do.
Tell us how many rooms and how many properties
That is usually enough for us to say what setup looks like and what it costs.